General conditions 2021-2022
1. Lease agreement
When booking, the tenant enters into a binding agreement with Kobbar & Skär, as an intermediary. The agreement applies between you as a tenant and the cottage’s owner. Kobbar & Skär are only intermediaries and are thus only responsible as such.
2. The booking
The booking takes place by accepting the booking request and sending out the booking confirmation.
Right of withdrawal
Normally, you as a consumer have a 14-day right of withdrawal when you buy something remotely, but there is an exception in the law; purchase of travel and hotel stays.
The exception applies to all types of travel, e.g. air, train and charter travel, as well as hotel stays and holiday accommodation such as renting a campsite or cabin.
You can read more here Law (2005:59) on distance contracts and contracts outside business premisesor on the Swedish Consumer Agency’s website section ”When the right of withdrawal does not apply”.
The conditions may look different depending on the company.
The following applies when you book with us:
If a cancellation occurs 70 days or more before the check-in date, 50% of the paid booking fee / advance payment will be refunded and the property will be available for rental again. If a cancellation occurs less than 70 days before the date of check-in, 0% of the paid booking fee / advance payment will be refunded and the property will be available for rental again.
In some cabins, you must leave a deposit as security. Sometimes Kobbar & Skär handles the deposit and then Kobbar & Skär pays it back after you have left the cabin and it has been approved or you leave the deposit directly to the cabin owner upon arrival and get it back from the cabin owner when you leave the cabin and it has been approved by the owner.
Check in your booking confirmation what applies to your particular cabin.
5. Cancellation protection
It is the tenant’s responsibility to obtain cancellation protection.
6. If the tenant pays late
The booking fee (advance payment) must be paid at the time of booking. The remaining rental amount is paid no later than 35 days before the date of check-in. If any of these are not paid on time, the booking expires and the broker has the right to rent to another tenant, the booking fee (advance payment) is not refunded.
For the booking to be valid, agreed payments such as the booking fee, final sum and/or deposit must be made according to the latest date specified.
If the payment is made online with a debit/credit card via Kobbar & Skär Stugförmedling AB’s website, you guarantee that the card used is your own and that there is/will be cover for the payments/reservations that will be made according to the agreement, e.g. in case of any deposit reserved on the card a few days before arrival, you further guarantee that the validity period of the card extends to at least one month after the check-out date.
If any of the payments are not paid as agreed or cannot be carried out, e.g. reservation that cannot be completed, that there is not enough money or for some other reason, the reservation expires and access to the rental object may be stopped.
7. The rental period
Unless otherwise agreed, check-in applies from 16:00 on the first day of the rental period and check-out no later than 10:00 on the last rental day. (Low season/weekends usually have completely different check-in and check-out times)
8. The cottages
The cottages/houses Kobbar & Skär convey are usually private and it may be that in some cottages there are private things in cupboards and drawers. They are usually marked as private. All pictures do not always correspond exactly to our pictures because the owners may have renovated, replaced furniture or other things. However, it must always be equivalent or better.
9. At arrival
Identification may be required upon arrival.
10. On departure
Final cleaning upon departure:
The tenant is responsible for leaving the house/cottage in the same clean condition as they received the cottage.
A few cabins/houses have final cleaning included in the price, a checklist for what is included in final cleaning is included in the welcome email/available in the cabin.
Checklist for what must be cleaned regardless of whether cleaning is included or not included in the welcome email/is in the cabin, check what is included in your booking.
Any damage caused by the tenant must be paid for by the tenant. If the cleaning is inadequate, costs for this are deducted from the deposit.
11. Force majeure
If Kobbar & Skär Stugförmedling AB and/or the property owner is prevented or substantially limited in the performance of their obligations under the agreement due to force majeure and/or other extraordinary events or circumstances, including but not limited to war, natural disasters, emission disasters , drought, other extraordinary weather conditions, epidemics, pandemics, quarantines, closure of borders or geographic areas, food shortages and/or rationing, traffic conditions, interruption of currency trading, strikes, lockouts, and regardless of whether any of these force majeure events and/or
other extraordinary events or circumstances were foreseeable at the time of the booking, Kobbar & Skär Stugförmedling AB and/or the property owner have the right to cancel the agreement without either Kobbar & Skär Stugförmedling AB or the property owner being responsible for not having fulfilled their obligations under the agreement.
Kobbar & Skär Stugförmedling has the right to retain the payments that have been made to Kobbar & Skär Stugförmedling by the tenant if force majeure and/or other extraordinary events or circumstances exist.
12. Complaints, Defects
Complaints about a poorly cleaned cabin/dissatisfaction on arrival must be reported to Kobbar & Skär Stugförmedling or the property owner (if their contact details are in the cabin/welcome email) no later than the day of check-in! Kobbar & Skär or the property owner then has the opportunity to remedy the problem.
If no comments are received on the day of check-in, you accept the cottage in its existing condition.
Complaints regarding damage or other deficiencies must be reported as soon as possible and no later than 48 hours from the start of the rental period or at the time it was discovered. They must be reported to Kobbar & Skär Stugförmedling or the property owner.
In the event of a complaint, the tenant must give Kobbar & Skär Stugförmedling/the property owner a reasonable deadline to correct or repair any damage. If departure from the holiday home occurs before the agreed check-out date, without notifying Kobbar och Skär or the property owner, the tenant risks not being able to cancel the agreement in the event of serious deficiencies or to demand compensation or a price reduction. It is then considered that the tenant himself has made it impossible to remedy or repair the possible damage.
Kobbar & Skär Stugförmedling reserves the right to move the tenant to another holiday home of equivalent price and quality. If, in the tenant’s opinion, the complaint has not been resolved satisfactorily during the rental period, it must be sent in writing to Kobbar & Skär Stugförmedling no later than 14 days after the check-out date for subsequent processing. Written complaints must be sent to: Kobbar & Skär Stugförmedling AB, Tyfta 560, SE 473 94 Henån or via email to email@example.com. Any liability for compensation covers only direct financial damage Kobbar & Skär Stugförmedling or the Homeowner cannot be held responsible for indirect damages (consequential damages) or damages of a non-economic nature (ideal damage).
If Kobbar och Skär Stugförmedling offers to remedy the deficiency, the guest cannot invoke the deficiency if the remedy takes place within a reasonable time. Remedies may also take place through a relocation to another equivalent cabin.
If the guest does not inform Kobbar & Skär Stugförmedling/property owner of defects, he does not have the right to cancel the agreement or demand compensation for this.
13. Garden with flowers, fruit and berries
In the properties where a garden is included, the tenant has the right to moderately harvest berries and fruits for household needs according to season and to bring in cut flowers. However, bushes, trees and other plants must not be damaged or trimmed.
14. Number of beds and people in the cabin
The cabin may be used by no more than the number of people for whom it is indicated in the description. In some cases, upon request, an additional overnight guest can be accommodated and then with an agreed additional cost.
The age limit for renting our cabins is that you must turn 25 in the year the rental takes place. No parties are allowed in the cabins.
Pets may only be brought if the house description allows this or if it has been agreed in writing in the booking confirmation and then no more than the number mentioned. Pets must not be in the furniture. Careful cleaning is required.
Smoking is not permitted in the cottages. However, we can never guarantee that no one has smoked in the cabin. In case of violation, a fee of SEK 4,000 is charged.
Wear and tear refers to normal wear and tear, not wear and tear caused by negligent use.
Hyresgästen ansvarar för att ha en hemförsäkring som täcker eventuella skador i huset, eller på husets egendom, som uppkommer vid olyckshändelse eller vid oaktsamhet under vistelsen. The tenant who is responsible for the cabin is also responsible for leaving the cabin in the same condition as it was found. Should something occur that causes damage of greater value than the deposit, the tenant must contact his insurance company.
19. Liability for damage/causing damage
Neither the landlord nor the broker is responsible for the tenant’s personal property. Should the tenant act carelessly or negligently or otherwise be at fault for the property being damaged or property belonging to the property being lost or damaged, the tenant is responsible for this.
In some cabins, Wifi/internet is limited, Kobbar & Skär cannot guarantee that download/upload has/can handle a certain speed or that it can handle professional traffic.
21. Include the following yourself
The guest is asked to bring their own bed linen, towels, kitchen towels, as well as washing-up liquid and toilet paper, as Kobbar & Skär cannot guarantee that this is available in the cabin
For some cabins, it is possible to rent bed linen, etc., more information can be found in that case on the cabin’s website or as an option in the booking.
22. Party / Someone's birthday
If you want to have a party and that means that friends etc. will come to visit the cabin, this must first be approved by Kobbar & Skär / The cabin owner. This is because the cottage’s drains, garbage disposal, etc., are not designed for more people than specified.
If you have a caravan/mobile home/tent etc., you must first notify Kobbar & Skär/the cabin owner. Many of our cottages do not have the option of storing a mobile home/caravan/tent on the plot.
24. Law and Jurisdiction
This Agreement (and any dispute, claim, or proceeding of any kind arising out of or in any way in connection with the use of this website “www.kobbaroskar.com” and/or the booking function offered on this website) is governed by of and shall be interpreted in accordance with Swedish law. You hereby consent to the exclusive jurisdiction of the Swedish courts in all disputes arising from or relating to the use of this website.
We do not have allergy-friendly cabins and cannot guarantee that our cabins are allergy-friendly. In some cabins it is stated that no pets are allowed. However, the owners can have pets themselves, but do not want others to bring pets. Kobbar & Skär does not assume responsibility for allergic reactions occurring in our cabins.
Transfer of the cottage
It is not permitted to transfer the cabin to a third party. The person who booked the cabin is responsible for it during the rental period and that the cabin is left in a good and clean condition.
GDPR- What personal data we collect and why we collect it
We need to save and process personal data about you, such as
- First & lat name
- Social security number
- Home address
- Account information
The purpose of processing the data is to, among other things, enter into an agreement with the cottage owner through Kobbar och Skär stugförmedling AB regarding the rental of holiday homes and that, where applicable, where the cottage owner needs information for
to maintain a good service, provide the cottage owner with the necessary contact details, as well as to administer financial transactions.
We receive your personal data through you
1. submit a booking request via our website
2. enters into an agreement with the cottage owner through Kobbar och Skär.
What happens if you do not provide this personal data
point 1. The booking request is not processed.
point 2. No contract can be entered into.
We apply the applicable privacy legislation at all times in all processing of personal data. The legal basis for processing your personal data is to sign an agreement with the cottage owner through Kobbar och Skär regarding the rental of a holiday home.
You have the right to withdraw your consent to the processing at any time. A withdrawal does not affect the legality of the processing before consent was withdrawn. We save the data to be able to provide our services and fulfill our obligations towards you, we save them as long as there are legal requirements or for a maximum of two years, in some cases we share the personal data with the bank where it is required for deposits/payments.
Contact details for the person in charge of personal data
Printing errors on the website and other documents
We reserve the right for typographical errors on the website or errors in the text of our documents. We are a small cottage agency and do everything to try to describe our cottages and houses as reliably as possible.